Brief eClass Maintenance Outage on Thursday May 17th 2012
Dear eClass users, We would like to inform you that the eClass (Moodle and Blackboard Vista) systems will be offline for about 10 minutes at 5:00 AM on Thursday, May 17th 2012. We will be using this brief outage to fix an urgent issue. If you have any questions, please contact ctl@ualberta.ca. Thank you for your patience. Regards, CTL Technology [...] Added: May 16, 2012
RESOLVED: Latest Safari Update Has problems with eClass Login
The latest update of Safari, version 5.1.4 released on March 12, 2012 causes some users to experience login issues when accessing eClass. The browser will get stuck in an infinite loop where it switches back and forth between the portal page and the weblogin page. UPDATE: CTL Tech services team implemented a fix on our portal [...] Added: May 15, 2012
UPDATED: eClass Moodle Problems for PDFs with Adobe Reader Update for Mac/Firefox
The latest release of the Adobe PDF Reader (version 10.1.3) causes problems for some eClass Moodle users when viewing PDFs within courses. This issue only affects users on Mac computers who are using the latest version of Firefox (11). When version 10.1.3 of Adobe Reader gets installed, users can no longer view eClass PDF files using [...] Added: April 13, 2012
Problems Submitting Assignments to eClass Moodle
There is currently a known issue for students submitting assignments in eClass Moodle. This issue stems from incorrect system feedback that tells students they have successfully submitted an assignment when in fact they have not. During the submission process, once a file has been selected, it will initially appear on the assignment submission page for confirmation. [...] Added: April 10, 2012
To ensure adequate maintenance of the eClass and eClass Live! services, we are scheduling a monthly maintenance outage on the last Sunday of each month. During each outage we will perform routine maintenance, address any outstanding problems, and add or update plugins as required. The length of each outage will be determined by the [...] Added: April 5, 2012
#133 & #140, TELUS Centre, 111 Street & 87 Avenue, Edmonton, Alberta, Canada T6G 2R1
Tel: (780) 492-9372, Fax: (780) 492-2491, Email: ctl@ualberta.ca
