E-Learning Workshops
I was very impressed with the eClass training course I took through the Centre for Teaching and Learning. The teaching team were very knowledgeable and gave us lots of hands-on assistance. It was a very effective session. 

Upcoming Workshops:

Making the Grade: Grade Book Management in online courses

COST: Free
INSTRUCTOR: CTL Technology Services Team
DATE: Tuesday March 29, 2011
TIME: 1:00 - 4:30 PM
LOCATION: 143 TELUS Centre

The Grade Book in a learning management system (LMS) is an effective tool for tracking students' progress and providing students with immediate access to grade information. Instructors and teaching assistants will learn the various components of the Grade Book in a LMS, how to customize it and how to import grades from external sources, such as Microsoft Excel or a test scoring service. Instructors will also learn how to use the Grade Book to manage grade distribution in a course.

Please register at The Learning Shop

If you have any questions about the workshop, please email us at elearning@ualberta.ca

PAST: Podcasting with eCast

COST: Free
INSTRUCTOR: CTL Technology Services Team
DATE: Wednesday March 2, 2011
TIME: 12:00 Noon - 1:00 PM
LOCATION: 217/219 TELUS Centre

This session will cover:

  • Quick and easy: How to upload and access a media file
  • Understanding web syndication
  • Creating a podcast
  • Setting access/permissions

Please register at The Learning Shop

If you have any questions about the workshop, please email us at elearning@ualberta.ca

PAST: No Dumping: Effective and engaging content in online courses

COST: Free
INSTRUCTOR: CTL Technology Services Team
DATE: Tuesday March 1, 2011
TIME: 1:00 - 4:30 PM
LOCATION: 143 TELUS Centre

Content in an online course as native documents, presentations and spreadsheets can cause major issues for students viewing content. Printed materials and in-class presentations often do not convert well to an online environment. In the session, instructors will explore effective file formats, organization and management of content in an online course to provide students with a positive learning experience.

Please register at The Learning Shop

If you have any questions about the workshop, please email us at elearning@ualberta.ca

PAST: i>Clickers for Pedagogical Reasons

DATE: Wednesday, January 26th, 2011
Thursday, January 27th, 2011
TIME: 12:00PM - 1:00PM (Wednesday)
3:30PM - 4:30PM (Thursday)
LOCATION: TELUS Centre 217/219
PRESENTER: Dr. Connie Varnhagen, Professor, Psychology

If you have any questions about the session, email us at elearning_at_ualberta.ca. To register, please go to the LearningShop.

PAST: Creating and Managing Sections in eClass

DATE: Thursday, January 13, 2011
TIME: 3:30PM - 4:30PM
LOCATION: TELUS Centre 217/219
PRESENTER: CTL, Technology Support Team

This session will cover:

  • Creating different types of courses
  • Understanding the background processes (enrollments, CCIDs, Access Dates)
  • Understanding roles in eClass
  • Using the SMS features

If you have any questions about the session, email us at elearning_at_ualberta.ca. To register, please go to the LearningShop.



Past Workshops:

Support News

Brief eClass Maintenance Outage on Thursday May 17th 2012

Dear eClass users, We would like to inform you that the eClass (Moodle and Blackboard Vista) systems will be offline for about 10 minutes at 5:00 AM on Thursday, May 17th 2012. We will be using this brief outage to fix an urgent issue. If you have any questions, please contact ctl@ualberta.ca. Thank you for your patience. Regards, CTL Technology [...] Added: May 16, 2012

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RESOLVED: Latest Safari Update Has problems with eClass Login

The latest update of Safari, version 5.1.4 released on March 12, 2012 causes some users to experience login issues when accessing eClass. The browser will get stuck in an infinite loop where it switches back and forth between the portal page and the weblogin page. UPDATE: CTL Tech services team implemented a fix on our portal [...] Added: May 15, 2012

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UPDATED: eClass Moodle Problems for PDFs with Adobe Reader Update for Mac/Firefox

The latest release of the Adobe PDF Reader (version 10.1.3) causes problems for some eClass Moodle users when viewing PDFs within courses. This issue only affects users on Mac computers who are using the latest version of Firefox (11). When version 10.1.3 of Adobe Reader gets installed, users can no longer view eClass PDF files using [...] Added: April 13, 2012

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Problems Submitting Assignments to eClass Moodle

There is currently a known issue for students submitting assignments in eClass Moodle. This issue stems from incorrect system feedback that tells students they have successfully submitted an assignment when in fact they have not. During the submission process, once a file has been selected, it will initially appear on the assignment submission page for confirmation. [...] Added: April 10, 2012

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eClass Outage Schedule 2012

To ensure adequate maintenance of the eClass and eClass Live! services, we are scheduling a monthly maintenance outage on the last Sunday of each month. During each outage we will perform routine maintenance, address any outstanding problems, and add or update plugins as required. The length of each outage will be determined by the [...] Added: April 5, 2012

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eClass Outage Notification Sunday April 1st 2012

Dear eClass users, We would like to inform you that the eClass (Moodle and Blackboard Vista) systems will be offline this coming Sunday April 1st, 2012 from 8:30 AM to 10:30 AM. We understand that this date might cause some confusion, but please rest assured that this is not a joke. We will be using this [...] Added: March 27, 2012

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eClass Moodle HTML Editor Problems

There is a problem with the HTML Editor in eClass Moodle when using the latest version of Firefox, version 11+. The issue occurs when there are 2 or more text entry fields on the same page. The second and subsequent text entry fields do not allow text entry. This is a known issue with the Tiny [...] Added: March 23, 2012

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eClass (Moodle and Vista) Outage February 23, 2012

We would like to inform you that the eClass (Moodle and Blackboard Vista) systems will be offline Thursday February 23rd, 2012 from 8:30 AM to 9:30 AM. We will be using this brief outage during Reading Week to upgrade a number of Moodle plugins and make some system administration changes. Some of these changes include: - [...] Added: February 17, 2012

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Electronic Grade Submission

The University is taking its first steps to move from a paper-based final grade entry process to a system-based final grade entry process by implementing an electronic method for instructors, departments and faculties to enter, submit and approve final grade information for students. This will replace the manual process that is currently in place. The new [...] Added: February 10, 2012

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Correct Java version for eClass Blackboard Vista on Windows

For best performance of eClass Blackboard Vista on Windows XP, Vista, or 7, users should avoid using versions 1.6.0_27 or 1.6.0_29. The best choice is to upgrade to the latest version, version 6 update 30 (1.6.0_30), as this has resolved the issues with the chat forum and quizzes that had been identified with version 29 [...] Added: January 30, 2012

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...See Support Blog

#133 & #140, TELUS Centre, 111 Street & 87 Avenue, Edmonton, Alberta, Canada T6G 2R1
Tel: (780) 492-9372, Fax: (780) 492-2491, Email: ctl@ualberta.ca