eClass Live! Guides and Tutorials
The resources listed here provide instruction and guidance on how to get the most out of eClass Live!.

eClass Live! Demos

Getting Started

Going Further

Participant Materials

Getting Started

Comprehensive Guides

Instructor Reference Guides (All PDF)

Getting Started

Quick Reference Guides for Various Topics

Other advanced topic reference guides are available at the Elluminate Live! V9.5 and Higher Training page.

Comprehensive Guides

Instructor Tutorials (VCR)

All are in eClass Live! VCR format -- Upon clicking on any of these guides, Elluminate will open and the material will play automatically. If you have not already done so, you may be required to install java webstart.

Getting Started

Going Further

E-Learning Recent News

Brief eClass Maintenance Outage on Thursday May 17th 2012

Dear eClass users, We would like to inform you that the eClass (Moodle and Blackboard Vista) systems will be offline for about 10 minutes at 5:00 AM on Thursday, May 17th 2012. We will be using this brief outage to fix an urgent issue. If you have any questions, please contact ctl@ualberta.ca. Thank you for your patience. Regards, CTL Technology [...] Added: May 16, 2012

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RESOLVED: Latest Safari Update Has problems with eClass Login

The latest update of Safari, version 5.1.4 released on March 12, 2012 causes some users to experience login issues when accessing eClass. The browser will get stuck in an infinite loop where it switches back and forth between the portal page and the weblogin page. UPDATE: CTL Tech services team implemented a fix on our portal [...] Added: May 15, 2012

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UPDATED: eClass Moodle Problems for PDFs with Adobe Reader Update for Mac/Firefox

The latest release of the Adobe PDF Reader (version 10.1.3) causes problems for some eClass Moodle users when viewing PDFs within courses. This issue only affects users on Mac computers who are using the latest version of Firefox (11). When version 10.1.3 of Adobe Reader gets installed, users can no longer view eClass PDF files using [...] Added: April 13, 2012

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Problems Submitting Assignments to eClass Moodle

There is currently a known issue for students submitting assignments in eClass Moodle. This issue stems from incorrect system feedback that tells students they have successfully submitted an assignment when in fact they have not. During the submission process, once a file has been selected, it will initially appear on the assignment submission page for confirmation. [...] Added: April 10, 2012

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eClass Outage Schedule 2012

To ensure adequate maintenance of the eClass and eClass Live! services, we are scheduling a monthly maintenance outage on the last Sunday of each month. During each outage we will perform routine maintenance, address any outstanding problems, and add or update plugins as required. The length of each outage will be determined by the [...] Added: April 5, 2012

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eClass Outage Notification Sunday April 1st 2012

Dear eClass users, We would like to inform you that the eClass (Moodle and Blackboard Vista) systems will be offline this coming Sunday April 1st, 2012 from 8:30 AM to 10:30 AM. We understand that this date might cause some confusion, but please rest assured that this is not a joke. We will be using this [...] Added: March 27, 2012

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eClass Moodle HTML Editor Problems

There is a problem with the HTML Editor in eClass Moodle when using the latest version of Firefox, version 11+. The issue occurs when there are 2 or more text entry fields on the same page. The second and subsequent text entry fields do not allow text entry. This is a known issue with the Tiny [...] Added: March 23, 2012

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...See Support Blog

 

#133 & #140, TELUS Centre, 111 Street & 87 Avenue, Edmonton, Alberta, Canada T6G 2R1
Tel: (780) 492-9372, Fax: (780) 492-2491, Email: ctl@ualberta.ca